Shipping and Returns

 

About the Shipping

All the items are available in US warehouse (CA warehouse, NJ warehouse or Amazon warehouse).

Order over $119 is free shipping!!! 

We ship the items out by USPS, UPS, DHL or Amazn Logistics. Shipping time is about 3 to 12 days. 

Return and Exchanges 

1. You may return or exchange any unwashed, unworn apparel in its original packing and for up to 15 days from your order delivery. 

Return Procedures:
1. Send email to service@dukuseek.com with your order number and original packing and items pictures;
2. Customer service confirm the condition of the items and provide the returning address;
3. Customer send the items out and provide the tracking number to customer service;
4. When the item received and confirmed, we will exchange a new one to you or refund it to you.

2. If there is factory defective on the products, please contact the service@dukuseek.com for aftersale services. We will resend a new one or send replacement parts to you.